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Broadband help

For queries about your TalkTalk broadband service.

Vpn connection issues

Lainy61
First Timer
Private Message

on ‎18-05-2022 01:35 PM

Message 7 of 7

Hi hopefully you can help I work from home 2 days a week recently when I have tried logging in it won't let me log on to VLN it's saying  errors messages unable to connect secured please contact provider 

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6 REPLIES 6

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Lainy61

on ‎18-05-2022 02:18 PM

Message 1 of 7

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Lainy61
First Timer
Private Message

on ‎18-05-2022 02:15 PM

Message 2 of 7

Thank you Karl ☺️

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Karl-TalkTalk
Support Team
Staff
Private Message
In response to Lainy61

on ‎18-05-2022 02:10 PM

Message 3 of 7

Hi

 

This should be updated now.

 

Regards,
 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Lainy61

on ‎18-05-2022 02:00 PM

Message 4 of 7

Hi

 

Ok. i'll start this now and reply back when finished.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Lainy61
First Timer
Private Message

on ‎18-05-2022 01:52 PM

Message 5 of 7

Anytime thanks 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎18-05-2022 01:41 PM

Message 6 of 7

Hi

I can update the router, but it will take you offline for about 10 minutes, when is it best to do this ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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