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Vpn connection issues

Lainy61
First Timer
Message 7 of 7

Hi hopefully you can help I work from home 2 days a week recently when I have tried logging in it won't let me log on to VLN it's saying  errors messages unable to connect secured please contact provider 

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6 REPLIES 6

Message 1 of 7

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Lainy61
First Timer
Message 2 of 7

Thank you Karl ☺️

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Message 3 of 7

Hi

 

This should be updated now.

 

Regards,
 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 4 of 7

Hi

 

Ok. i'll start this now and reply back when finished.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Lainy61
First Timer
Message 5 of 7

Anytime thanks 

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Karl-TalkTalk
Support Team
Message 6 of 7

Hi

I can update the router, but it will take you offline for about 10 minutes, when is it best to do this ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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