For queries about your TalkTalk broadband service.
5 hours ago
Hi.
I have an intermittent problem where websites are sometimes slow to load or not loading at all. The wifi is still connected when this happens and the problem affects all devices.
Please could you run a line check. Thanks.
2 hours ago
I've ordered the router, it should be with you within a couple of working days but please allow up to 5 working days for delivery
Chris
Chris, Community Team
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Yes please, that would be great thanks.
Would you like me to send another router to test with?Chris
No, sorry. I currently only have a talktalk dg8041w.
3 hours ago
Do you have another router that you can test with?Chris
All devices are connected by wifi.
OK thanks. Do you have any devices connected by Ethernet cable? if you do are these affected in the same way and at the same time as the wifi devices?
4 hours ago
Hi. There was a problem with noise on the telephone but this was fixed by an engineer 2 weeks ago.
Hi Eunicestorey,
Line test is passing. Are you experiencing any problems with your telephone service, any noise on the line?Chris
