We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Wi-Fi Optimisation disable request?

PinkDuck
Newbie
Private Message TalkTalk

on ‎10-09-2024 09:44 AM

Message 2 of 2

Can the automatic 2.4 GHz Wi-Fi Optimisation be remotely disabled for my active replacement Sagemcom TalkTalk Hub 2 (.4 HW)?


It optimises itself overnight to a heavily congested channel, causing connectivity issues for my EV outside using Intelligent Octopus Go scheduled charging. Also it’s own Internet connectivity.


Presumably the channel combo 'AUTO' remains if so?

Labels:
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎10-09-2024 09:46 AM

Message 1 of 2

Hi

 

We are no longer able to disable Wi-Fi optimisation.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2024