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Broadband help

For queries about your TalkTalk broadband service.

Wi-Fi Optimisation disable request?

PinkDuck
First Timer
Private Message TalkTalk

on ‎10-09-2024 09:44 AM

Message 2 of 2

Can the automatic 2.4 GHz Wi-Fi Optimisation be remotely disabled for my active replacement Sagemcom TalkTalk Hub 2 (.4 HW)?


It optimises itself overnight to a heavily congested channel, causing connectivity issues for my EV outside using Intelligent Octopus Go scheduled charging. Also it’s own Internet connectivity.


Presumably the channel combo 'AUTO' remains if so?

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎10-09-2024 09:46 AM

Message 1 of 2

Hi

 

We are no longer able to disable Wi-Fi optimisation.

 

Thanks  

Karl. 

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