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Broadband help

For queries about your TalkTalk broadband service.

WiFi Router suddenly not working. Not powering on.

jahanm
First Timer
Private Message

on ‎11-08-2023 10:37 PM

Message 4 of 4

My WiFi router has suddenly decided that it no longer wants to turn on. As a result there is no WiFi connectivity. I have tried resetting the power and checked the capables, but no luck in getting the router back on. Please help me find a solution to this. Thank you. 

J. Miah
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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message

on ‎15-08-2023 07:48 AM

Message 1 of 4

Morning,

 

Do you still need assistance with this?

 

Thanks

 

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Anonymous
Not applicable
Staff
Private Message

on ‎14-08-2023 06:22 AM

Message 2 of 4

Morning,

 

Can you please update your community profile to include your:

 

  • TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

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ferguson
Community Star
Private Message TalkTalk

on ‎11-08-2023 10:47 PM

Message 3 of 4

Which make/model is it? If it has died then the support team will be happy to arrange a replacement, but bear in mind that they won't be back online until Monday. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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