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Broadband help

For queries about your TalkTalk broadband service.

WiFi Router suddenly not working. Not powering on.

jahanm
First Timer
Private Message
Message 4 of 4

My WiFi router has suddenly decided that it no longer wants to turn on. As a result there is no WiFi connectivity. I have tried resetting the power and checked the capables, but no luck in getting the router back on. Please help me find a solution to this. Thank you. 

J. Miah
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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Morning,

 

Do you still need assistance with this?

 

Thanks

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Morning,

 

Can you please update your community profile to include your:

 

  • TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

Which make/model is it? If it has died then the support team will be happy to arrange a replacement, but bear in mind that they won't be back online until Monday. 

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Anonymous User