I've been having disconnection issues with a couple of smart plugs, ie smart plugs crash and won't reconnect until hard-reset.
I'm not 100%, but think it's related to interference from neighbouring routers on the 2.4GHz freq. I've tried changing to a channel in a less congested area which seems to help, but then it gets joined by another router on the same or adjacent channel and eventually the plugs give up (so much for not needing to get up to switch the things on/off!) - I've noticed momentary drops on the tablet too, but this reconnects after a few 10s seconds so is not as problematic.
In looking at this, I'm fairly sure the router has changed the channel on its own (I had not set it to 'auto')....is this right?! Surely, once the channel is allocated, it should stay selected including after a power-cycle?
When the hub is put into 'auto' channel mode, does the unit seek the best channel continuously, or just at switch-on?
(I'm trying this out, in case the router can change channel prior to suffering the degraded signal)
Any help/comments appreciated!
Hi @OCE_Debbie ,
I can now confirm that the channel has defaulted back to Channel 1 without propmting. Last night I set the router to channel 8, then I changed the selection to 'Auto'. This morning it was still on channel 8; when I checked just now, it is set to Channel 1 (ie not on 'auto')....???
Hello, I was just wondering if you could help me on the same situation with my WiFi hub not staying on channel 8. I recently felt quite a slow connection and I thought about wireless channel so I went into the settings and put it to 8 and see if it would make a difference but the same stuff occurred? It was automatically set to channel 1 I’ve been switching quite a few times now it’s quite frustrating @KeithFrench
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