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Broadband help

For queries about your TalkTalk broadband service.

YVM102

wenden0409
First Timer
Private Message TalkTalk

on ‎15-04-2024 08:23 PM

Message 3 of 3

Unable to get apps on. Have tried testing connections, unplugged the connector and re inserted, switched off at socket. All to no avail. This has been at least 3 days now. talktalk says there is a problem which they are trying to fix, please try later. How much later do we have to wait? 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎16-04-2024 07:35 AM

Message 1 of 3

Hi Wenden0409

 

What model of TV Box do you have ?

 

Is this connected directly to the router or via powerline adapters ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎15-04-2024 08:46 PM

Message 2 of 3

Have you tried all the steps here to rectify this,?

 

https://support.youview.com/youview-box/error-messages/fix-for-yvm102/

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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