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low speed

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1 REPLY 1
fopiduce
First Timer

usually get around 20mb (around half what was my 'up to' speed was sold as), since yesterday morning been getting 0.5 to 3mb, have restarted router a few times but makes no difference.

 

 

 

OCE_Chris
Community Team - TT Staff

Hi fopiduce,

 

Sorry to hear you're experiencing problems with your service. Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

Chris