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Amazon Prime video dropping out

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1 REPLY 1
bagster
First Timer

I have recently signed up to Amazon prime, When I stream a video thr connection always seems to drop out after about 25 to 30 mineutes and then resets itself 3 or 4 minutes late. Any ideas?

I have the latest Talktalk router ande tv box , Windows 10 and connect using Devolo homeplugs.

PHIL WEAVER
OCE_Michelle
Community Team - TT Staff

Hi bagster,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks