Broadband Capped

[KeplerX]

So yesterday i had an engineer out to fix my slow broadband connection. He completed his work and shown me that i was getting around 80 mbps download and around 20 mbps upload. I then went onto my router page which shown this as correct. 

I ran a speed test to see what i was actually getting and turns out im not even getting near the 80 mbps.

Before my issue i was getting around 72mbps but now im getting around 24mbps. 

[KeithFrench]

How do your devices connect to the router, via wifi or wired (Ethernet) connections? If a mixture are the Ethernet ones faster than the WiFi?

[OCE_Debbie]

Hi KeplerX

Apologies for this.

I've checked the connection stats and your line is showing in sync at 80mb.

Please can you power down your router for a full 30 minutes and then run a speed test following this?

Thanks

Debbie