HG633 router lights meaning

[SeanWassall]

Hi I thought that I might get more help on this than the live chat. But basically my router has not been working since last night. My devices connect to it but nothing happens. There is only two lights on the router and they are both green, one is the power and the other is the wireless and it keeps flashing. It still hasn’t came back on after resetting it and there are no red lights on the router hopefully someone can help.

[SeanWassall]

Hi I thought that I might get more help on this than the live chat. But basically my router has not been working since last night. My devices connect to it but nothing happens. There is only two lights on the router and they are both green, one is the power and the other is the wireless and it keeps flashing. It still hasn’t came back on after resetting it and there are no red lights on the router hopefully someone can help.

[KeithFrench]

Hi @SeanWassall 

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

[OCE_Debbie]

Hi @SeanWassall 

Please can you create a new thread, we can then look into this further.

Thanks

Debbie

[DissatisfiedTalktalkuser]

 speed

[OCE_Chris]

Hi DissatisfiedTalktalkuser,

Can you please start your own thread and we'll be happy to help

Thanks

Chris

[jbacchus49]

From 4 weeks my broadband is very slow and  stop every 10 minutes , impossible to works in internet in this condition or phone number wireless

I sign for new Faster Fibre but no change , still slow and this  is "pain on neck" .

[OCE_Michelle]

Hi jbacchus49,

I'm sorry to hear this. Please can you create your own thread and we can look into this further for you.

Thanks

[ghostbusters3825]

Okay Thanks you kieth for that very interesting can you also tell me how the wps works how do you change it from 2.5mhz to 5mhz I know there is a button on the side but not sure how it works ? Thanks Again Kieth.

                 Regards: Ghostbusters 3825 

[KeithFrench]

Hi @ghostbusters3825 

As has been mentioned before this is an old thread & if you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

[KeithScutt]

I have the same problem!! Keeps dropping at peak times like 7:00-9:00, 12:00-14:00, 17:00-21:00.. also spoke to TalkTalk and they monitoring line!! Not happy as losing connection during gaming and costing me points and bonuses 😂😂

[OCE_Michelle]

Hi KeithScutt,

I'm sorry to hear this. Please can you create your own thread and we can look into this further for you.

Thanks

[Royf1]

my internet light has always flashed on and off but has not affected the speed of the router. The Ethernet light and the TV light flash on and off as well, only the Power and the Broadband lights stay on permanently..

[KeithFrench]

Hi @Royf1 

That is perfectly normal, but if you are having any problems & you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

[Davis7F]

The broadband light if steady green means you have a connection to the fibre cabinet, if it is out you don't have a connection & if flashing it is trying to establish a connection ifacetimeapp.

[claire245]

@KeithFrench  i believe this is what is happening with my router where and how do i go to where i need to be to switch always on please?

[OCE_Michelle]

Hi claire245,

I've just posted on your thread.

Thanks