FIbre Support

Lekos · ‎18-04-2023

Hi there.

I didn't had any internet connection for about an hour, so I contacted support via live chat. After running tests we had to book for the engineer to come and check.

After a while internet finally came back. Can I cancel enginner visit? Because if not I will be charged... The visit is booked for tomorrow 19th of April between 8 am and 1 pm.

Thank you

Rafael Pires

Karl-TalkTalk · ‎18-04-2023

Hi

Your other earlier thread is here :

Cancel Enginner Visit - TalkTalk Help & Support

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Lekos · ‎18-04-2023

My other thread?

This is the first I'm posting here

Rafael Pires

Karl-TalkTalk · ‎18-04-2023

Hi

I've answered your other thread.

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.