Help! My phone keeps disconnecting from WiFi saying 'connected without Internet'. I've followed all steps from Samsung who advise me that the issue is not with the mobile (it has been thoroughly checked and works on all other wifi - however to make sure I've followed all steps on my mobile including a factory reset in case it was the phone). I've had a new router from Talk Talk (Sagemcom model) but it is still causing issue. I've done a factory reset. I've also been put on another channel and had introvert signals sent, however the problem is still present. This connectivity issue only seems to happen on my WiFi at home. If I turn WiFi off and on again on my mobile it's fine and jumps back into action.....the problem occurs a many times per day but can be ok for periods of time in the day, however it takes a manual fix each time and I have to check that the phone hasn't dropped signal each time I use it, so this really isn't good especially if the phone has the screen switched off and it drops during that period, I just miss so many things on my phone as I'm not aware it's dropped connection. This problem has been present for about 2 months now and is so unstable that I can't use the service that I pay for at home. I'm really unhappy with this service and it just isn't being fixed regardless of multiple phone calls to Talk Talk.
I'm informed from another forum that a different brand router might help, however Talk Talk won't seem to offer me this. Meaning I'm effectively paying for a service each month that I can't use properly. On top of that, each phone call is about 1hr long and it's a huge drain on my free time to keep trying to sort this.
What can I do? Has anyone got advice on this issue? I'm at the end of the road now with this issue and really need help from Talk Talk.....
