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DLM reset

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3 REPLIES 3
anoyed
Whizz Kid

could you please reset dlm had some problems with cables and filters all replaced factory reset sagecom router now my speeds are terrible even though i have a boost is there anyway to stop cloud check on this line wifi keeps defaulting to same channel as next doors bt hub so until i manually swop away from his channel get wiped out

dave
OCE_Chris
Community Team - TT Staff

Hi anoyed,

 

I'm sorry, we can't manually reset DLM but if the connection is now stable DLM should start to improve your speed over the next few days - sync speed is currently 39.1Mbps

 

Just to confirm, when your router swaps to the same channel as your neighbour, is it affecting your connection or your neighbours (sorry, may be me misreading your comment but not sure which)

Chris

anoyed
Whizz Kid
my wifi connection
dave
OCE_Chris
Community Team - TT Staff

OK thanks. How long have you been experiencing the problem? Is wifi stable when you manually set the channel?

Chris