We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Is your Full Fibre provided by CityFibre? If it is, there is a profile change that needs to be made that only affects these connections. If this is the case, I will ask TalkTalk to do it for you. It only takes a minute or two.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
