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Fibre speed boost

thrudda
Chatterbox
Message 5 of 5

I signed up for fibre speed boost last week, but it doesn't seem to have been applied yet. Can someone please look into this for me?

 

I turned my router off just now for about an hour, but I am still seeing the same synch rates. I should be seeing about double these rates:

 

Upstream line rate (kbit/s):
9995
Downstream line rate (kbit/s):
39997
 
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4 REPLIES 4

Message 1 of 5

Hi thrudda 

 

That's great, thanks for keeping us updated.

 

Debbie

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Message 2 of 5

It's looking good now. Thanks for the help.

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Message 3 of 5

Hi @thrudda

 

The speed boost should now be active, Can you test and let me know.

 

Thanks 

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Arne-TalkTalk
Support Team
Message 4 of 5

Hi @thrudda

 

I will look into this for you and get back to you. 

 

Regards

 

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