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Giftcloud Voucher not received

ryanking
First Timer
Private Message TalkTalk
Message 3 of 3

Renewed my service in July, with an activation date in August and the promise of a voucher from Giftcloud.

I've waited more than the required amount of days and not received anything.

Reached out to giftcloud and their support is not helpful and questioning which deal i signed up for and suggesting cookies at the time were the issue. However the renewal was done by phone.

Is there a direct communication or template to use when contacting giftcloud to get them to release the voucher?

0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi ryanking


I will escalte this to the team responsible for the vouchers.

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Moving this to the billing section for you, @ryanking.

Gliwmaeden2, a fellow customer.