Get expert support with your Fibre connection.
yesterday
My internet keeps dropping out repeatedly for a couple of hrs at a time. Absolutely fine at other times.
Nothing else plugged in, and completely out of the blue. Router rebooted, obv.
I've logged it repeatedly after line testing, and am told it's being investigated - but then nothing is instigated. Once I received notification from TT that open reach was being involved - the latter also confirmed this via text: but, again, nothing....
Can someone sort this out please: it's hampering work and downtime....
4 hours ago
I'm sorry to hear this.
The line test has detected a fault towards the property.
Is the router currently connected at the test socket? Have you tested with a different router?