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Internet keeps disconnecting when it rains

Kb6muser
Chatterbox
Message 3 of 3

Whenever it starts to rain, the internet will just disconnect, sometimes it'll be disconnected for a bit. Other times it'll be only down for a few seconds.

 

This has been happening ever since we've installed the Faster Fibre package. Does anyone know how to fix this? 

Kb6muser
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2 REPLIES 2

Message 1 of 3

Hi Kb6muser,

 

How are you getting on, if you still need assistance please let us know 🙂

Chris

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Chris-TalkTalk
Support Team
Message 2 of 3

Hi Kb6muser,


Sorry to hear you're experiencing problems with your service. Can you complete your Community Profile and we'll be happy to take a look at this for you

Thanks

Chris

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