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Left TalkTalk, no returns bag sent

EveFTTalk
Popular Poster
Private Message TalkTalk
Message 5 of 5

I left TalkTalk a few months ago.  I received no returns bag. [former Shell customer, router from then]

I have heard nothing about this, so I don't know if you want the router back or for it to be sent to small electrical recycle.

 

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4 REPLIES 4

Message 1 of 5

Hi EveFTTalk

 

I've ordered the returns bag, it should be with you within 5 working days


Chris

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Message 2 of 5

No bag has arrived.

The router is a Technicolor DGA0122NLK

Sent by Shell Broadband.

router.jpg

20241219_181528.jpg

20241219_181610.jpg

 

  

 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Phone 03451 720088 9am - 6pm or use Chat over the weekend, @EveFTTalk.

 

Staff are not back on here before Monday, and for anything to do with former Shell customers, they are sending you to these contact points. Ask for the Shell Migration team. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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