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on 06-12-2024 09:21 PM
I left TalkTalk a few months ago. I received no returns bag. [former Shell customer, router from then]
I have heard nothing about this, so I don't know if you want the router back or for it to be sent to small electrical recycle.
on 23-12-2024 07:22 AM
Hi EveFTTalk
I've ordered the returns bag, it should be with you within 5 working days
Chris
Chris, Community Team
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21-12-2024 05:34 PM - edited 21-12-2024 05:50 PM
No bag has arrived.
The router is a Technicolor DGA0122NLK
Sent by Shell Broadband.
on 09-12-2024 02:07 PM
Ive ordered a returns bag for you.
on 06-12-2024 11:21 PM
Phone 03451 720088 9am - 6pm or use Chat over the weekend, @EveFTTalk.
Staff are not back on here before Monday, and for anything to do with former Shell customers, they are sending you to these contact points. Ask for the Shell Migration team.