No internet connection. DSL active, no DHCPv4

[s1977]

Hi

Stumbled upon this today. My DSL connection is up on my Fritzbox 7530 but it says no DHCPv4/Lease timed out. The lease should be renewed as agreed and must be happening regularly. Unsure why this has happened today, so have powered down the router for 30 mins now. Can an admin advise if there are any issues on the line or anything to fix this?

[s1977]

It was Chris. A few days ago the connection reset and established itself at 55/12Mbps with a SnR of 4/2 dB on its own. I was expecting it to be the usual min 6dB. That's a little unusual but has been holding up fine. That was up until atound 1030 today when this issue came up. Nothing unusual in terms of any work at home or issues with dropouts or similar.

Our connection is usually fine.

[Chris-TalkTalk]

Line test is picking up a potential problem. Does everything seem to be working OK at your end except for the DHCP error message?

Chris

[s1977]

Hi Chris,

I have just started it again some minutes ago, but still the same issue. Can you run your tests and advise please?

[Chris-TalkTalk]

Hi s1977,

Could you let me know when the Fritzbox is back on and I'll run a line test

Chris