on 30-07-2021 06:41 AM
on 29-07-2021 08:34 PM
Hi @Busker jack,
If you are still having issues it would be worth going to the Service Centre to run a connection test on your line, this will indicate if there is currently a fault affecting your service. You can also access this from the ‘My Account’ site.
Also, if you have a landline phone can you check to see if that is working normally (i.e. you have a clear dial tone and no noise on the line).
If your master phone socket has a test socket then you could also try the router in there, that would then eliminate any of the phone wiring in your home as being a possible cause of the problem.
The TalkTalk staff on this community will be able to help, they will hopefully be able to respond to this post tomorrow.