Get expert support with your Fibre connection.
on 03-09-2024 11:33 AM
Receive bleep and message indication every half hour - 8 mins past and 38 mins past. On Fibre 150 with VOIP
on 03-09-2024 02:38 PM
Excellent, thanks for confirming.
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 03-09-2024 02:13 PM
Thanks Karl. The bleeps appear to have stopped and no phantom messages for over an hour.
on 03-09-2024 11:54 AM
Hi
I've made a small change to the voip settings at the router, this should resolve the issue. Monitor for an hour or so, and let me know.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 03-09-2024 11:49 AM
Thanks Karl. Ive added my phone no
on 03-09-2024 11:35 AM
Hi
Can you add your home phone number or account number to your 'Community Profile' and I'll take a look.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.