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FIbre Support

Get expert support with your Fibre connection.

Phantom message on phone evry half hour

Barjohn
Popular Poster
Private Message TalkTalk
Message 6 of 6

Receive bleep and message indication every half hour - 8 mins past and 38 mins past. On Fibre 150 with VOIP

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5 REPLIES 5

Message 1 of 6

Excellent, thanks for confirming.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 6

Thanks Karl. The bleeps appear to have stopped and no phantom messages for over an hour.

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Message 3 of 6

Hi

 

I've made a small change to the voip settings at the router, this should resolve the issue.  Monitor for an hour or so, and let me know.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Barjohn
Popular Poster
Private Message TalkTalk
Message 4 of 6

Thanks Karl. Ive added my phone no

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi

 

Can you add your home phone number or account number to your 'Community Profile' and I'll take a look.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes