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Request to turn off WiFi Optimization

eflorence
First Timer
Message 2 of 2

Hi there. May you please turn off WIFI optimization on my account. Router keeps reverting back to other channels than what I've selected. It's causing connection problems. 

Thank you

Elinor.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi eflorence

 

Apologies for this.

 

I have switched off the WIFI optimisation. Please let us know how the connection compares following this.

 

Thanks

 

Debbie

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