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FIbre Support

Get expert support with your Fibre connection.

Speed has halved since yesterday....

5guitars
Chat Champion
Private Message TalkTalk
Message 23 of 23

Please help....!

 

My download speed had consistently been around 40-41mbps for ages and it has now dropped to just 21mbps. Nothing with the equipment inside the house has changed for at least the last 12 months.

 

Stephen.

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22 REPLIES 22

5guitars
Chat Champion
Private Message TalkTalk
Message 21 of 23

The talk talk test in 'My Connection' shows a speed of just 21mbps at present, when previously it was 41mbps. Is that what you mean Keith?

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KeithFrench
Community Star
Private Message TalkTalk
Message 22 of 23

If you log into whichever router you have, what speed is reported there? This is often in the initial dashboard area.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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