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on 20-02-2024 01:49 AM
When I first signed up for talktalk I had a speed log showing daily speeds? Now I cannot find this feature? Has it been removed? My speed keeps dropping mostly (from 77mbps) to around 10-15mbps, and often down to 1mbps. I want to find out if these speeds are being logged?
When it returns 1mbps, and then 77 two minutes later, are both speed tests logged?
I have opened a case, which shows 77 to my router, but much lower from it.
I had a similar (but worse) problem with Sky broadband.
Every evening was 1mbps.
Are speeds logged and accessible?
Thanks, Paul.
on 20-02-2024 07:04 AM
Hi Paul,
Can I just confirm, are you running the speed tests in your My Connection via your My Account? Are the speeds also low if you run a wired speed test?
Thanks
Michelle