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on 20-07-2024 08:23 AM
Hi,
Can you please switch off the WiFi Optimisation as it keeps resetting 5Ghz to channel 36 which is unstable/overcrowded, I set it to 108.
I have had this done before but recently switched over routers so need this switching off again.
Answered! Go to Solution.
Wednesday
Hi connor27,
If you need assistance can you please start your own thread/topic and we'll be happy to help
Chris
Chris, Community Team
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Wednesday
I’m getting no connections to any device
on 22-07-2024 06:38 AM
on 20-07-2024 08:54 PM
No problem, I ended up swapping back in the older one.
on 20-07-2024 11:29 AM
Hi @Squidge87
There may be another option, but I need to check with another customer who has had this applied to their Sagemcom. I will PM this customer now & when they come back to me, I will know whether this has worked or not.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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on 20-07-2024 10:37 AM
Ah fair enough, il wait until Monday if they can’t do it anymore il swap back in the previous router which had it done and stays on the channel I select!
on 20-07-2024 09:14 AM
It can't be done any more, @Squidge87.
@KeithFrench may be able to advise you further. Staff won't be back on here before Monday.