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Wifi Channels Changing Automatically

SamElo
First Timer
Message 7 of 7

Hello,

 

I have analysed the surrounding wifi networks, and picked the best channel to get the highest performance.

 

I've noticed however that they keep changing constantly despite setting them manually. This is terribly annoying and interrupts my work. What is the use of setting them manually if the router keeps changing them? How can I disable this very annoying option?

 

Thanks.

0 Likes
6 REPLIES 6

Message 1 of 7

Hi MihalyJ

 

Please can you create a new topic on the Community, we can then look into this for you.

 

Thanks

 

Debbie

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Message 2 of 7

Can I ask you to turn this off for me please? I can't use AUTO channel, because all the time changes back to Channel 40.

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Message 3 of 7

Hi SamElo

 

No problem 🙂

 

Thanks

 

Debbie

Message 4 of 7

Thank you Debbie 🙂

Debbie-TalkTalk
Support Team
Message 5 of 7

Hi SamElo

 

Apologies for this.

 

The WIFI optimisation has now been switched off.

 

Thanks

 

Debbie

Gliwmaeden2
Community Star
Message 6 of 7

Staff can switch off "Wifi optimisation" for you.

 

Please leave the router on, @SamElo, and they will let you know when it's been done. 

 

There's nothing you can do about it at your end.

Gliwmaeden2, a fellow customer.