default payment marker

[DMSL91]

Hello,

I moved property last year. And the gaent handling my switch incorrectly had me set up a new account under a new email address which has caused a heap of problems.

I spoke with someone at TalkTalk and eventually after 4 months resolved this issue with my old address account.

However the late payment markers on my credit file are still there even though this has been resolved as not a late payment. 

How can these be removed?

[Arne-TalkTalk]

Hi DMSL91

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards