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DMSL91
First Timer
Private Message

on ‎02-02-2023 12:09 PM

Message 2 of 2

Hello,

 

I moved property last year. And the gaent handling my switch incorrectly had me set up a new account under a new email address which has caused a heap of problems.

 

I spoke with someone at TalkTalk and eventually after 4 months resolved this issue with my old address account.

 

However the late payment markers on my credit file are still there even though this has been resolved as not a late payment. 

 

How can these be removed?

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎02-02-2023 01:17 PM

Message 1 of 2

Hi DMSL91

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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