We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
on 15-12-2024 05:57 PM
Hi, I’ve recently changed my living room round and moved my tv to the opposite wall I am now having issues with my fire stick connection to the WiFi it says out of range yet the tv it’s self picks up WiFi signal no problem just the fire stick will not connect is it a case of moving stick closer to my router or do talk talk provide eero booster boxes to try and fix the problem thanks jay.
on 16-12-2024 10:50 AM
Hi
Is the TV in the same room as the router ?
If the TV is connecting, have you tried resetting the fire stick ?
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
15-12-2024 06:13 PM - edited 15-12-2024 06:19 PM
That distance shouldn't cause issues as it says below a single router can cover 190m2 or 1,500 ft2 the picture below shows a plan under 1500 square feet.