NEED SOME HELP?

sukie13 · Friday

I have had full fibre 150 for some time but when I renewed my contract TalkTalk sent me an Eero 6. it works fine but they did not add a DVA which I require for my landline. I have spent several hours on chat and requested it twice. Each time I was promised it had been ordered but I am still waiting to receive it.

Chris-TalkTalk · yesterday

Hi sukie13,

Thanks for updating your profile. I've ordered the DVA, it should be with you within a couple of working days

Chris

Chris, Community Team

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

sukie13 · Monday

I have updated my profile. The DVA has been promised twice now but I still haven't received it.

Karl-TalkTalk · Friday

Hi

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

NEED SOME HELP?

DVA requested twice still waiting