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Do I need new router ?

Lucas1
First Timer
Private Message

on ‎23-11-2023 02:40 PM

Message 9 of 9

Can I upgrade my speed to full fibre without changing to new echo router ? My old router allows me to connect few devices by the wire where the new has only one wire socket.

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8 REPLIES 8

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Lucas1

on ‎24-11-2023 06:11 AM

Message 1 of 9

Hi Lucas1,

 

As Keith says, your current router will be fine, just let us know if you need any further information


Chris

Chris, Community Team 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎23-11-2023 03:12 PM

Message 2 of 9

Then your current router would be fine, just connect the ONT to the red WAN port on the 5364.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Lucas1
First Timer
Private Message
In response to Karl-TalkTalk

on ‎23-11-2023 03:11 PM

Message 3 of 9

Thanks. 

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Lucas1
First Timer
Private Message
In response to KeithFrench

on ‎23-11-2023 03:11 PM

Message 4 of 9

Thanks. I assume that’s something to do with land line. I’m not using it for years anyway. 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎23-11-2023 03:07 PM

Message 5 of 9

That will work fine, except that it does not support digital voice. You would need the hub 2 for that.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Lucas1
First Timer
Private Message
In response to KeithFrench

on ‎23-11-2023 03:06 PM

Message 6 of 9

It is standard talktalk Wifi hub segamcom.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎23-11-2023 02:53 PM

Message 7 of 9

Hi

 

Depending on the fibre tier you subscribe to, you may be issued with the WFi Hub o Eero, but you do not have to use these. Whilst it is simpler to use the provide routers, some customers do use their own hardware.  I myself am on full fibre, but use my own Asus router as it gives me more control over my internal connections.

 

Thanks  

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

KeithFrench
Community Star
Private Message TalkTalk

on ‎23-11-2023 02:52 PM

Message 8 of 9

What make/model of TalkTalk router do you currently have?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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