Eero 6 5Ghz channel change from CH 149(155)

[Adam137]

Hi,

My eero is stuck on Channel 49 (155) on the 5 Ghz frequency, I have some devices that cannot use channel 155 so can I request that this be changed to the lower range please like others have in the forum like here, here, here, here & here.

I am on the latest version v7.6.3-103

TV and other devices close to the router cannot see 5Ghz when on CH1555ghz Stuck on CH 155   

[Chris-TalkTalk]

Just a quick update to let you know that this has been raised to the eero support team

Chris

[Chris-TalkTalk]

Hi Adam137,

I've passed this to our Product team, they'll probably need to pass it to eero support, I'll let you know when I have an update

Chris

[KeithFrench]

I have asked one of TalkTalk's support to pick your thread up and apply the patch for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

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