Faulty router

[plum10617]

Hi

we've had issues with the router disconnecting equipment multiple times a day, TalkTalk checked line is confirmed ok, I tried an old talk talk router which worked ok however this does not have phone connection of the faulty one what do you suggest?

Regards

M S Davies

[Karl-TalkTalk]

Hi

Can you please update your Community Profile to include your

• Name
• TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

Karl