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on 18-04-2025 03:19 PM
I've been getting a lot of ping/lag when multiple people are on the internet. Was looking at setting up a Eerro 6+ to hopefully help fix these problems. The problem is I don't have a modem, is it still possible to disable the wifi on my router so I'm using the Eerro instead?
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on 18-04-2025 04:12 PM
That will depend on your knowledge of IP networking. I can give you the steps later tonight
Keith
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on 18-04-2025 04:02 PM
Perfect, I'll swap back over to that one. I originally swapped back because the 5364 kept randomly disconnecting from the internet. Is it easy enough to change the settings for the Eroo to work?
on 18-04-2025 03:56 PM
The second one (Sagemcom FAST 5364) is supported, the Huawei has been discontinued. The WiFi on the Sagemcom is better than the Huawei anyway. You can connect the Eero to a LAN port on the Sagemcom, but you will need to change the IP network used by the Sagemcom or the Eero.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 18-04-2025 03:35 PM
Sorry Keith, I've also got this router I could use if it makes a difference.
on 18-04-2025 03:33 PM
Hi Keith, thank you for responding. It's a Eero I've purchased myself from Amazon. Not 100% sure what model my router is so I'll attach a photo.
on 18-04-2025 03:27 PM
Thanks for creating your own thread. I asked before, is this an eero 6 or an eero Pro6 (if TalkTalk supplied) or is it an eero 6+, as you said that you have purchased yourself? What make/model of router do you have currently? This might have been possible to resolve for nothing had you asked for my help before getting any eero.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?