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yesterday
Hi Guys,
My Hub 2 is faulty. A couple of days ago, it could not authenticate with the network to get internet access, its light flashed amber and white. I tried another router in its place, and that worked OK. After a day, I put the Hub 2 back on, and it was fine. However, it has just died again with the same symptoms. With the older router on in its place, I do have service again.
Please can it be replaced,
Thanks.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
yesterday
No problem Keith, I've ordered the router 🙂
Chris
Chris, Community Team
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yesterday
Thanks @Chris-TalkTalk that is wonderful service as always.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
yesterday
Sorry to hear that Keith, I'll order you a replacement
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences