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Red LOS light on Open Reach box

levineg1
Conversation Starter
Private Message

on ‎10-08-2023 08:31 PM - last edited on ‎11-08-2023 07:10 AM by

Private Message

Message 2 of 2

Good Evening 

 

I have no internet service and the earliest Open reach appointment is Tuesday 15th August 2023  between 8am and 1pm.

 

I need this sorting sooner. Please can somebody help and get me an earlier appointment.

 

The LOS light is RED.

 

Thanks

 

 
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-08-2023 07:14 AM

Message 1 of 2

Hi

 

Sorry to hear this.  If the earliest Openreach visit has been booked, then we are unable to secure any earlier appointment and must wait on Openreach engineers to complete the visit within their timescale.

 

Thanks  

Karl. 

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