The TalkTalk community will be unavailable on 4th February while we make a few changes.
During this time you’ll still be able to access the service status page and our help and support site for support during this time.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Where is my Order ID?

elbroadley28
First Timer
Private Message TalkTalk
Message 4 of 4

Hi,

I ordered Fibre 500 back in October and was entitled to a £75 gift card, but am having to chase due to not receiving this within the 90 days. I need to give my Order ID starting with an 'N' but looking back on all my emails, I never received this information.

 

Can someone point me to where I could find this, or message me to let me know what my Order ID is?

 

Thanks

0 Likes
3 REPLIES 3

Message 1 of 4

Please start your own thread, @pedalsteel, as, if there is anything to follow up, you don't want to create confusion on another customer's thread.

 

Best to actually go to the billing message board and click on start a topic. 

Gliwmaeden2, a fellow customer.
0 Likes

Message 2 of 4

Hi. Could I have my Order ID too please?

0 Likes

Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi elbroadley28

 

I have sent you a PM with your order ref.

 

Regards

0 Likes