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Callsafe no longer stopping sales and scam calls

Nunoo
Team Player
Private Message TalkTalk
Message 6 of 6

For the last couple of days we've been getting calls from salesmen and women which come straight through without being intercepted by Callsafe.  I've "typed" 1472 and then 1 on my handset to try and reactivate Call Safe, but to no effect.   Can anyone help out?

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5 REPLIES 5

Message 1 of 6
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Nunoo
Team Player
Private Message TalkTalk
Message 2 of 6

Hi, Arne  -  not sure how I retest.  All my acquaintances are already listed.  Do I ask a complete stranger to ring me?

Best wishes

John

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Nunoo
Team Player
Private Message TalkTalk
Message 3 of 6

Thank you, Arne.   I'll get ack to you if there's further trouble.

 

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Arne-TalkTalk
Support Team
Staff
Private Message

Arne-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi Nunoo

 

I have requested a network reset can you test in a few hours.

 

Thank you 

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