Hi,
As mentioned above, the home phone line has disconnected on all phones in the house for no apparent reason. From what I have been told, Openreach were working outside of the home, and may have accidentally disconnected the line.
There seems to be no issues with the cable/setup inside. I believe an elderly relation at the address (which relates to this account) contacted a talktalk call centre, and were offered to redirect home phone calls in the meantime.
It would be easier for Openreach to simply check the line.
As there seems to be no direct number for Openreach in order for them to check the line outside of the home, I have been told Talktalk need to act as the middleman and forward this information on to them.
Thanks for any help
