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New master socket

wayneg1
Conversation Starter
Message 4 of 4

Just had fiber 150 install and as part of they open reach moved the master socket. Just found all other phone sockets in flat are now dead. How to get them to come back and fix??

 

Annoying I did not check the phones worked before he left. Or he asked if they were working. Only checked the Internet speed. 

wayne
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3 REPLIES 3

Message 1 of 4

OK, I hope it has all settled down now? Otherwise do please let us know.  

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wayneg1
Conversation Starter
Message 2 of 4

Now you come to mention he did say the signal was sensitive to other thing in the way of the wiring but I thought that was old fashion phone extension DIY stuff, not a socket in the wall in a other room. I can live with other room sockets dead as 1 cordless does that flat. Was just a shock. Also an hour ago the bb went down has been fine since install 4pm. Tried phone that was dead so thought all was down. 30 mins later bb back up. Was strange as went down to the minute I got a welcome email from TT.

wayne
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ferguson
Community Star
Message 3 of 4

Well, you should have been told by the engineer, but extension sockets are deprecated in broadband installations. Did you want to plug a phone into one?

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