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Home Phone

Get help with your TalkTalk landline and calling features.

Phone not working no dial tone

Blunderpuss
Team Player
Private Message TalkTalk

yesterday

Message 2 of 2

Hi - I have full broadband speed but no phone line. There is no dial tone at all. 

The problem is external I think. Does anyone know who I contact and how? Is it Openreach?

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

4 minutes ago - last edited 4 minutes ago

Message 1 of 2

You should report it directly to Talktalk, @Blunderpuss, so that they record it [that can start the clock ticking for engineers to sort it  / compensation if it takes too long etc.]

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

You can't report it directly to Openreach  - they'll just tell you to contact your ISP.

 

Staff on here won't be around before Monday. 

Gliwmaeden2, a fellow customer.
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