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Unexpected Charges on Phone Bill

ChrisM7
Newbie
Private Message TalkTalk
Message 2 of 2

My Talk Talk Phone Bill includes a charge of £9.82 which I was not expecting.  It is called Shell Energy Rated Call Usage.  Can anybody explain what this is please ?  I cannot find reference to it anywhere.

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

I assume that you are an ex-Shell Energy customer & as such all help is provided by the main Service Centre on 0345 172 0088 and ask for the Shell Migration team. Currently, the forum cannot help you with this.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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