Get help with your TalkTalk landline and calling features.
yesterday
I have deselected and re selected caller display in my account settings but still not working.
3 hours ago
Good afternoon,
Thanks. I've passed this over to our Faults Escalation Team now and I will let you know as soon as I receive an update back. As advised, it's also possible that the team may contact you directly.
Michelle
3 hours ago
Thats OK thanks
4 hours ago
Hello again,
Thanks for retesting and I'm sorry to hear this. I'll need to raise this over to our Faults Escalation Team for further investigation and it's possible the team will contact you directly. Would this be ok?
Michelle
5 hours ago
Hi Michelle
Just tested again and still showing no calls
7 hours ago
Hi concord,
Has there been any change since our last post?
Thanks
Michelle
yesterday
Hi concord,
I've made a changed, can your retest and let us know if caller display is now working
Chris
Chris, Community Team
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yesterday
It was working up to about 10 days ago. I have two phones connected and both were working ok. I have disconnected both phones and reconnected, but still not working. I believe something has changed at the exchange end.
yesterday
Hi concord
I'm sorry to hear this.
Has caller display ever worked on your line? (previously)
Have you tried connecting the phone directly at the test socket? Do you have a different phone that you can test with?