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TV Support

For help with your TalkTalk TV box, channels and apps.

Issues with BBC TV platforms

joesef
Conversation Starter
Private Message TalkTalk

yesterday

Message 4 of 4

Can only receive BBC channels via IPlayer.  No issues with Commercial channels .

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to joesef

5 hours ago

Message 1 of 4

Hi Josef, 

 

The 4K tv box will force iplayer if the signal from the aerial is weak, so connect the aerial to your TV and check the BBC channels for any loss of signal.

 

Thanks  

Karl. 

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joesef
Conversation Starter
Private Message TalkTalk

yesterday

Message 2 of 4

Thanks for quick response

Will use suggested channels. 

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fr8ys
Community Star
Private Message TalkTalk

yesterday

Message 3 of 4

I'm assuming you have a 4k box as this has been reported to Netgem who hope to release a fix in the next few days.

 

As I understand it channels 101 & 102 work ok.

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