For help with your TalkTalk TV box, channels and apps.
on 19-05-2024 10:26 AM
I've lost my bbc channels I've re scanned it, it scans them then doesn't put them on the TV guide
on 21-05-2024 06:48 AM
Hi
glad this worked for you.
Regards,
Karl.
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on 20-05-2024 06:47 PM
Had the same issue, BBC1 disappeared completely, channel guide starts from channel 2.
Tried rescanning and anything else I could think of.
Disconnected the aerial to try direct in the smart TV and BBC1 was showing there. Put aerial back in the TalkTalk box and BBC1 was now showing again.
Not sure why it disappeared and no idea why disconnecting the aerial might immediately bring it back, but it worked for me.
on 20-05-2024 08:58 AM
Morning,
How are you getting on?
Thanks
Michelle
on 19-05-2024 02:03 PM
Which box do you have?
What happens if you put the aerial directly into your TV? Do you get the channels?
If you retune your TV do you lose them?
Please let us know so we can advise further.
Thank you.